Social Data Earns an A+ for Back-to-School Marketing

(Originally posted in LonelyBrand) In 2013, analysts projected consumers would spend $72.5 billion on back-to-school gear. But before the number of chino sales gets you too excited, there’s another important trend you need to take into account: Consumers are spending less and shopping smarter. In that same year, consumers planned to spend 8 percent less on school supplies, and 32 percent of parents said they would comparison shop online before making purchase decisions. So companies looking to get a piece of this year’s back-to-school pie have to deploy every resource they have. Fortunately, marketing teams have access to unprecedented amounts of data that can inform their back-to-school marketing campaigns. It’s simply a matter of using that data creatively. Use Social Media to Boost Back-to-School Marketing One of the biggest challenges for marketers during the back-to-school season is connecting with youth through authentic, meaningful interactions. That’s where mobile and social marketing have become integral to narrowly focused campaigns. Engaging with brands that use hashtags and other social conversation tactics is a form of expression for teens. And when they latch on to a brand as a form of individualism, high levels of engagement can follow. Here are four ways you can use social media data to fuel your back-to-school marketing campaigns: 1. Use Online and Offline Location-Based Marketing Tactics The most effective social media marketing managers understand the digital and physical locations of their target market. While the digital platform with the highest concentration of your audience will give you amazing detail about demographics, usage, and shopping habits, the majority of customers will enter a physical location to complete their purchase. To provide a seamless online-to-offline experience, utilize...

Are Social Data Nerds Threatening Old Media?

(Originally posted in iMedia Connection) Today’s fragmented media landscape means it’s becoming harder and harder for brands to reach a critical mass. Consumers are now divided across millions of different channels and hundreds of devices, which means the brands that are still trying to reach everyone with blanket media placements are in serious trouble. But for marketers who are willing to dig in and get to know individual segments of their audience, the digital media landscape presents wonderful opportunities to make meaningful connections in less crowded environments. You probably already use Twitter as a vehicle for your brand messages, but you might not know how to tap into this social giant’s research potential to identify targeted media placements for your audience. Use public Twitter data for an analytic edge Twitter is a rich source of free, up-to-date public information about your target consumers. This data can uncover narrowly targeted media placements that are more effective and less expensive. Just use these three tactics to help you sort through the data: Segment to find No. 2 The first and most important step to using Twitter for research is to segment your data. Even if you can’t get fancy with algorithms and text analysis, segment for basic demographics like gender, age, location, and frequency of engagement. When you’ve identified the most valuable segments, set aside your most engaged segment and look at your second most engaged segment. This may seem counterintuitive at first, but moving beyond the expected will allow you to identify media outlets that aren’t receiving as much attention from advertisers. Ignore overrepresented media in favor of segment saturation...

3 Ways Teen Fashion Retailers Can Dress Up Back-To-School Campaigns

(Originally posted in Convince&Convert) Let’s be honest. For being the second-largest retail opportunity of the year, back-to-school shopping is about as exciting as a trip to the DMV. Its bland predictability is a shame because there are nearly $300 per household at stake. Think of the millions of backpacks, sneakers, and No. 2 pencils smart retailers will sell before the first day of school. Teen fashion brands are major stakeholders in the back-to-school frenzy. Abercrombie & Fitch, American Eagle Outfitters, and Aéropostale were all written off as dying brands, but they have one significant resource that gives them an edge: a much higher persona cardinality. This allows them to focus their creative, media, and influencer spending on one persona type rather than a blanket audience. For big players and up-and-coming brands alike, it doesn’t matter how creative your advertising is. If you don’t take the time to tailor your message to the right consumer, it will get lost in the noise. To get on this year’s lucrative back-to-school shopping list, you need to tap into the power of flawlessly targeted social media campaigns and customer-specific messaging. Here are three simple steps to ensure you’re reaching your target customer in the right way: 1. Hit the Right Tone With Your Content There are two main customer personas vying for teen fashion revenue: bargain-hunting moms who prefer Walmart and Target and fashion-conscious teens who prefer Abercrombie & Fitch and American Eagle. Walmart and Target’s social audience consists of mostly 25- to 34-year-old women with either wholesome or reliable brand personalities — people who click on simply worded, tangible content. These personalities respond to money words such as “discount”...

Every Brand has a Powerful Story Behind It – 4 Ways to Find Your Own

(Originally posted in DailySEOBlog) If there’s one secret to effective marketing, it’s that customers are drawn to powerful stories. It makes sense. Compared to traditional sales tactics, storytelling is downright seductive. Where “selling” pushes the product on the consumer, storytelling pulls the consumer in with culture and a sense of belonging. Instead of spouting facts and features, storytelling provokes a positive emotional connection. And finally, where traditional selling pressures the customer to act, storytelling builds a need within the customer that the brand can fulfill. As marketers find new ways to make these connections with buyers, creativity and storytelling become increasingly important. But it’s not enough for a brand to simply develop a personality; it has to translate into a story that truly resonates with customers. If your brand wants to crack open the long-term benefits of building a fan base with storytelling, here are four steps you need to follow: 1. Research What Personally Influences Your Market Your brand story is based on the unique personality of your brand and all the facets that have shaped it: its history, influences, and values, as well as the people behind it. But even with an established brand story, the way you tell your target market this story depends on who those people are. To ensure the right message reaches the right people, you need to determine what personally influences your audience’s emotions. First, you have to identify and target the right audience with segmentation. Pay attention to things like gender and demographics, as well as deeper segmentation, such as personality traits and your audience’s interests. To see this strategy in action,...

How World Cup Sponsors Fared Against their Non-Sponsor Rivals

(Originally posted in Digiday, by Curtis Silver) One might be forgiven for assuming that the biggest game for advertisers to spend money on is the Super Bowl. But the FIFA World Cup puts that single-game contest to shame. Estimates put the ad spending this year at over $1.5 billion globally, with a good chunk of this coming via sponsorships. FIFA’s major sponsors pay upwards of $50 million a year to have their logos splashed in front of viewers. And non-sponsors are strongly discouraged from attempting to hijack World Cup buzz for their own marketing ambush. But that doesn’t stop them from trying. Still, according to Mattr, a brand analytics firm, some of the major brands who paid to play during the World Cup are finding that they had some competition from similar brands that didn’t pay for sponsorships. When it came to pure engagement though, FIFA sponsors Adidas, Budweiser, Coke and Hyundai clearly beat out their rivals. Tracking Via Brand-Promoted Hashtags Only non-official sponsor Nike was able to really sneak into FIFA’s reach, with 16 percent of its engagement coming from FIFA’s following. Adidas, a sponsor, paid to get a chunk of those FIFA followers. Nike did not but still grabbed more of them than Adidas did. So what about the brands that weren’t looking to compete with the big boys and focused mostly on guerrilla marketing? According to Brandwatch, which was also tracking the World Cup, a few brands took a bite out of the social media marketshare. “When it comes to non-sponsor brands, Snickers really chomped at the chance to commandeer the conversation when Luis Suarez bit Italy’s Chiellini,” a Brandwatch spokesperson said. “Since the start of the World Cup on June 12, Snickers has...