Personalized Grassroots Fans Versus Old-Fashioned Celebrity Endorsers

Personalized Grassroots Fans Versus Old-Fashioned Celebrity Endorsers

(Originally posted in Social Media Today) It’s 11 p.m., and you’re in your local big-box store. You’ve got a package of white sports socks in each hand, and you’re trying to figure out which one to buy. One brand has your childhood sports hero smiling on the package, and the other comes highly recommended by your best friend. Which do you choose? Oddly enough, the same question torments marketing professionals as they try to figure out which approach will resonate with their target market: the highly personalized grassroots campaign or the good old-fashioned celebrity endorsement. And the answer isn’t easy. Which Approach Will Ignite Your Audience? Celebrity endorsements have long been embraced as the go-to marketing strategy for brands looking to establish trust and build excitement with new customers. But consumers have developed a distaste for in-your-face advertising tactics, and new studies suggest that grassroots advocate campaigns might have just as powerful an effect on customers as celebrity endorsements. There’s no single factor that determines whether a grassroots campaign or celebrity endorsement is best for your target audience. However, there are clues that can help you discover which option is best for you. Here are three considerations that can help you select the right approach: 1. Analyze your budget for the best ROI. Don’t think that a small budget makes your decision easier; a budget of any size can secure a less obvious, but still powerful, celebrity influencer — regardless of whether it’s the best choice for your brand. What matters most, though, is that you choose an approach that will resonate with your audience for the most powerful ROI. Taco Bell’s “Burner...
Use Social Influence to Boost Brand Beliefs

Use Social Influence to Boost Brand Beliefs

(Originally posted in The Business Journals) Did you know that chocolate milk is a better post-workout drink than a protein drink? A brand belief like this doesn’t exist in direct-to-consumer advertising — have you ever seen a commercial featuring an athlete furiously chugging chocolate milk? Yet it still exists (See Weber Shandwick’s influencer campaign for “Got Chocolate Milk?”). So where does it come from? The answer is social influence. In an increasingly advertising-saturated environment, brands are shifting from direct advertising to social influence-based tactics to reach their target audiences. This practice isn’t new. It’s been around since the 1960s, when Daniel Edelman had a simple idea: Use celebrities to endorse products. You can imagine (and maybe even remember!) how effective those sponsorships were. But today, consumers are born with devices in their hands. They no longer naïvely believe that Jean-Claude Van Damme actually uses the Total Flex home gym or that Bill Cosby‘s favorite food is Jell-O. Pile on the avalanche of content consumers encounter daily, and it’s clear why the old way of doing things is losing steam. To the rescue come the influencers — those real people who give your branded content authenticity. Enter the early adopters Many large-scale consumer brands already leverage this approach through bloggers and thought leaders. It’s a commitment — recruiting, managing, nurturing and sometimes paying influencers — but in terms of engagement and sales, the ROI can be exponential. Walmart froze its paid promotions in favor of organic, owned content in an ambitious effort to bolster its brand reputation through influencers. As a result, it garnered an engagement rate of more than 4.5 percent — well above the average. So, how can...
iPhone versus Windows Phone – How Are Their Influencers Different?

iPhone versus Windows Phone – How Are Their Influencers Different?

You probably know by now that Mattr is big on personality (not ours; your brand’s). Our latest platform extension features influencer marketing and you can filter for values. This solves the problem of you digging through millions of profiles to look for the 1000 people who are both conservative and early tech adopters – think of launching a new mobile app for Hobby Lobby. In any event, here’s the quick analysis for people influential about the iPhone and those who impact the conversation around the Windows Phone(s).     How We Did It We looked at micro and mid-level influencers for both phones in our influencer application, looking at their last 10,000 tweets and Instagram posts. We left out the macro influencers, who are primarily media and large verified accounts like young Master Bieber. Mid-level influencers are not Twitter verified and usually have hundreds of thousands of followers. Micro influencers have minimal followers but are real people who post on Instagram or Twitter with some frequency. We like to say that everyone matters at Mattr – so if you’re looking for the people who influence your target audience, you want to see your next door neighbor who only has 100 followers, but a lot of influence over you.   What it Means The political party affiliation surprised us a bit, as did the environmental analysis. Just goes to show you that stereotypes are often dangerous–but always sloppy and rarely good enough in these days of big data. For Microsoft, it tells us that they’re close to on par with Apple’s sense of non-conformism, even though 5% of the dataset...
How Apple Bends You To Their Will

How Apple Bends You To Their Will

Few iPhone users would identify “hedonism” (or the pursuit of pleasure) as a core value in their lives, but when you look at the sentiments behind Apple’s marketing strategy for the past 30 years, you might not be so quick to disagree. This extremely human core value is a key factor in Apple’s success today, despite the fact that the company based its marketing on entirely different values when it first began. The unmitigated success of Apple’s products and its ability to shift values over the years are clear indicators of what we already know to be true: Apple lives and breathes values-based marketing, and so should your business. Irresistible Marketing Speaks to Values If you’re new to values-based marketing, you should familiarize yourself with Schwartz’s circumplex model of values. This model organizes human values into one system that can help you pinpoint the most effective way to market your products. The values outlined in the Schwartz model, such as hedonism, stimulation, and self-direction, make up a new wave of suspiciously successful values-based marketing. This approach has been adopted by several major brands. Microsoft’s recent “Empowering” campaign tugs at our heartstrings, while Amazon’s promo for the new Kindle Unlimited service appeals to readers’ desire for instant gratification. Values-based marketing is so effective because values, unlike beliefs, are not just static ideas. Rather, when values are activated, they become infused with deep feeling. Marketing that taps into this relationship between belief and action ignites a powerful desire to act within consumers. How to Activate Consumers Through Values-based Marketing Long-lasting, high-profile success isn’t just a matter of creating the perfect product....