Everyone’s an Influencer: How Brand Loyalty Affects Holiday Shopping

Everyone’s an Influencer: How Brand Loyalty Affects Holiday Shopping

  (Originally posted in Business2Community) We all know the stereotype of the Apple fanboy (or girl). It almost doesn’t matter what problems arise with Apple products — or if the competition’s technology is better — Apple fans remain loyal. And, more importantly, they remain rabid defenders and promoters for their favorite brand. Your company may not be the next Apple, but that’s not to say you can’t cultivate the same kind of loyalty. In fact, it’s crucial that you do, especially during the holidays. This holiday season, an estimated 66 percent of consumers will shop at their favorite retailers as opposed to branching out to try new stores. Forty-four percent will purchase gifts from brands they’re loyal to, and 42 percent will go even further and use loyalty points to make purchases. With those kinds of numbers, it’s obvious why building brand loyalty is important. Luckily, it’s not too late — even this far into the holiday season. How to Build Brand Loyalty Right Now It may be halfway through December, but that doesn’t mean you have to give up on building brand loyalty this season. While tons of people shop at their favorite stores during the holidays, plenty are looking for unique gifts they may not consider buying at other times throughout the year. This is the perfect time to motivate your current customers to start promoting your brand to their friends and family. Loyal customers can be your holiday brand advocates. In fact, they’re the people who might be the most successful at encouraging others to spend their holiday budgets on your products. So it only makes sense to...
3 Tips To Keep Your Brand Healthy in 2015

3 Tips To Keep Your Brand Healthy in 2015

(originally published in Entrepreneur)   “Sorry. I won’t even consider that brand.” As I finally figured out what the robin’s egg blue tinge on my fingers came from, I recalled my buying journey earlier that day. And it was an ambitious journey. Buying jeans isn’t easy for anyone, but it’s especially difficult when you’re shopping for cool-guy jeans with a dad-jeans body. The brands and style choices are staggering. There’s selvage, raw, distressed, boot-cut, straight leg and skinny varieties. The brands have interesting, americana names like The Flat Head, Sugar Cane Co., and Imogene and Willie. But after a 20-minute Internet search I was bombarded with retargeting ads asking me to buy their jeans before I even knew what my choices were. I immediately discounted those brands in my brain then realized how gargantuan my mission was. I needed some kind of shortcut. I got it. Soon I was teetering under 210 pounds of slippery, oddly metallic-smelling denim in a trendy men’s store in Austin’s South Congress district. To the astonishment of the sales person, I said I wouldn’t even try on one of their fashion brands – I’ve seen it too many times at discounters – it’s dead to me. Anyway, after a couple hours of hopping, cussing, and crashing into fitting rooms made for skinny-jeans people, I found that perfect pair. As an entrepreneur with an emerging brand, trying to get your name and content trusted can seem like an art form. In your gut you know it’s not just money – after all, the “Will It Blend – iPhone 6 Plus” video has amassed almost 3...